Returns & Exchanges
At Plant Circle, we want you to be completely satisfied with your new botanical additions. If your order doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log in to our returns portal using your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the items in their original packaging, ensuring that plants are well-protected and pots are cushioned to prevent transit damage.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing